Process Improvement Non-Management

2 Day Course

Attendees will Learn:

This course teaches ways in which non-management employees can use Lean and Six Sigma principles to contribute to process improvement techniques used by service and manufacturing industries. The training is a combination of lecture, exercises, and discussions on how to use methods, such as LEAN and Six Sigma, on the front lines. LEAN (Learn, Examine, Amend, Note) is a systematic, continuous improvement approach which drives value to the customer through flow improvement and by eliminating unnecessary or "non-value added" processes. Six Sigma is a customer-focused, data-driven approach to problem solving and process improvement with the universal goal of 3.4 defects per million opportunities or 99.9997% excellence.

Contents:

Overview - Discussions:
Why process improvement on the front lines?
Is that management’s responsibility?
Course Sessions:
Understanding where you are now - value streams
Understanding and implementing organization techniques -5s
Quick solutions in existing processes - Kaizen
Eliminating waste through design - 3p
Effective facility layout - cell manufacturing and service
Building in quality inspections - Jidoka
Adding value and eliminating waste - The principles of Lean
Minimizing overhead - pull manufacturing
Eliminating errors - mistake proofing
Reducing setup time - quick changeover