Advanced Statistics

Course Description:

This course helps you to understand the more advanced analysis tools in your “tool belt” to provide high quality qualitative and quantitative statistical data for your projects.

Attendees will learn:
This course builds on the Introduction course.

Topics include:

Design of Experiments (DOE):
Purpose of the DOE, Design Guidelines & Process, One and multifactorial designs.
ANOVAs:
Types of ANOVA, Assumptions & Considerations, Variability, Computation.
FMEA: Identify Potential Failure Modes, Identify any Potential Effect(s) of Failure, Rank Severity of the Effect (1-10), potential and possibility, Rank Your Ability to Detect a Failure Using these Controls, Calculate the risk-priority number (RPN), Design Recommended Improvement Action(s)
T-Tests: Why t Test, Select the labels and data, Select ANOVAs and Analysis Tools then t test, Input the confidence level, Evaluate the t Stat to evaluate the hypotheses.
Regression: Multicollinearity, Variance Inflation Factor, Testing Normality, Equal Variances, Multiple Regression with VIF, Reducing & Predictive Capability.
Box-Cox Transformation: The risks of transforming data, Why not to transform data in today’s statistical toolset environment, Recommended tools to deal with the transformation issue, Nonparametric tools.

Includes a full copy of QI Macros, a $139 value with each course

Intended Audience:
This course is for Engineers, Managers, Six Sigma professionals and anyone seeking understanding of advanced statistical tools and their application.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

PDUs/Educational Hours
14

APICS - Fundamentals of Planning

Course Description:

This course introduces participants to the principles of effective planning. The course presents the concepts of planning at each level, from strategic to tactical. Participants work together to solve problems, develop plans, build teams, and present solutions. Through this course, they learn the essential ingredients of effective planning and have an opportunity to practice and enhance their own planning skills.
Fundamentals of Planning is a core course in the APICA Fundamentals of Materials and Operations Management series.

Attendees will learn:
This course teaches basic concepts of Planning.
The sessions include:
• Planning Foundations (I)
• Planning Foundations (II)
• Long-Range Planning
• Forecasting
• Sales and Operations Planning
• Controlling the Sales and Operations Plan
• Midterm Examination & Making Effective Presentations
• Master Scheduling (I)
• Master Scheduling (II)
• Master Scheduling (III)
• Emerging Topics in Planning
• Final Examination

Benefits:
This course will impart a fundamental knowledge and understanding of basic planning principles as well as the techniques that are used at each level of the planning process. In addition, the course provides practical examples and exercises to give participants an opportunity to improve their planning, teamwork, and presentation skills.

Intended Audience:
Front line and management staff who desire to understand the body of knowledge in the following areas: operations management, including; production, inventory, supply chain, materials management, purchasing, and logistics.

PDUs/Educational Hours
21

APICS - Fundamentals of Planning

Course Description:

This course introduces participants to the principles of effective planning. The course presents the concepts of planning at each level, from strategic to tactical. Participants work together to solve problems, develop plans, build teams, and present solutions. Through this course, they learn the essential ingredients of effective planning and have an opportunity to practice and enhance their own planning skills.
Fundamentals of Planning is a core course in the APICA Fundamentals of Materials and Operations Management series.

Attendees will learn:
This course teaches basic concepts of Planning.
The sessions include:
• Planning Foundations (I)
• Planning Foundations (II)
• Long-Range Planning
• Forecasting
• Sales and Operations Planning
• Controlling the Sales and Operations Plan
• Midterm Examination & Making Effective Presentations
• Master Scheduling (I)
• Master Scheduling (II)
• Master Scheduling (III)
• Emerging Topics in Planning
• Final Examination

Benefits:
This course will impart a fundamental knowledge and understanding of basic planning principles as well as the techniques that are used at each level of the planning process. In addition, the course provides practical examples and exercises to give participants an opportunity to improve their planning, teamwork, and presentation skills.

Intended Audience:
Front line and management staff who desire to understand the body of knowledge in the following areas: operations management, including; production, inventory, supply chain, materials management, purchasing, and logistics.

PDUs/Educational Hours
21

Certified Production and Inventory Management - Full Bundle - APICS

Course Description:

The APICS CPIM review course provides an intense review of certification topics. Each course includes instructor led detailed, step-by-step review to make it easy and convenient to revisit the topic knowledge.

Attendees will learn:
For Each module of CPIM this course covers key concepts and includes example review questions.

Modules includes: Execution and Control of Operations, Supply Chain Management, Detailed Scheduling and Planning, Strategic Management of Resources, CPIM Exam Preparation.

Benefits:
Accelerated career develepment and better employment opportunities; a potential for higher salaries and job satisfaction; gives customers, peers, and employers confidence in your abilities, which can lead to new business and greater career opportunities.

Intended Audience:
In an increasingly challanging global economy, operations and supply chain professionals must constantly update their skills and knowledge to stay competitive and to thrive.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

PDUs/Educational Hours
126

Fundamentals of Inventory Control- APICS

Course Description:

Participants are introduced to essential vocabulary and skills in identifying and applying the basic principles of inventory management. Basic methods of planning and controlling inventory in manufacturing, institutional, distribution, and retail environments are covered. The questions of what to stock are addressed through an examination of current and evolving technologies of inventory management.
Fundamentals of Inventory Control is a core course in the APICS Fundamentals of Materials and Operations Management
Series.

Attendees will learn:
This course teaches basic concepts of inventory control.
The sessions include:
• Fundamentals of Inventory Management
• Inventory Functions
• Order Quantities
• Perpetual Inventory Systems
• Periodic Inventory Systems
• Forecasting
• Midterm Examination and Case Study Presentation
• Warehouse Management and Distribution
• Requirements and Planning
• Inventory Record Accuracy, Supply Chain Management, Aggregate Inventory, and Purchasing
• Just-in-Time (JIT) and Total Quality Management (TQM)-Trends in Inventory Management
• Case Study and Final Examination Review
• Final Examination

Benefits:
This course will impart a fundamental knowledge and understanding of inventory management principles and techniques, providing participants with a greater understanding of their roles and responsibilities in the control of inventory and the impact that inventory can have on a business.

Intended Audience:
Front line and management staff who desire to understand the body of knowledge in the following areas: operations management, including; production, inventory, supply chain, materials management, purchasing, and logistics.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA, and Veteran funded students supported.

PDUs/Educational Hours
21

Fundamentals of Manufacturing Control- APICS

Course Description:

This course deals with priority and capacity management through the use of material requirements planning (MRP), capacity management, capacity requirements planning (CRP), production activity control (PAC), and Just-in-Time (JIT). This course explores the execution of the production plan and master production schedule, reactions to capacity constraints, and maintenance of individual order control.
Fundamentals of Manufacturing Control is a core course in the APICS Fundamentals of Materials and Operations Management Series.

Attendees will learn:
This course will impart a fundamental knowledge and understanding of priority and capacity management.
The sessions include:
• Material Requirements Planning (MRP)
• Production Activity Control (PAC)
• Bills of Material
• MRP Basics
• Managing with MRP and Closing the Loop
• Advanced MRP Techniques
• Introduction to Capacity Management
• Midterm Examination and Capacity Management
• Production Activity Control (PAC) I
• Production Activity Control (PAC) II
• Just-in-Time (JIT) in Manufacturing
• Case Study and Course Review
• Final Examination

Benefits:
This course will impart a fundamental knowledge and understanding of manufacturing control principles and techniques, providing participants with a greater understanding of their roles and responsibilities in the MRP and PAC and the impact that manufacturing control can have on a business.

Intended Audience:
Front line and management staff who desire to understand the body of knowledge in the following areas: operations management, including; production, inventory, supply chain, materials management, purchasing, and logistics.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA, and Veteran funded students supported.

PDUs/Educational Hours
21

Fundamentals of Operations Managment- APICS

Course Description:
The Fundamentals of Materials and Operations Management program offers an exciting classroom-based, instructor-led educational opportunity for people new to materials and operations management or people working in positions that interact with this field.

Attendees will learn:
The four-module Fundamentals course teaches basic concepts, techniques, and terminology of materials and operations management. For professionals aspiring to APICS certification, Fundamentals establishes a solid entry-level base of knowledge upon which to build. The modules include:
Fundamentals of Inventory Control
This module introduces participants to the essential vocabulary and skills of inventory management.
Fundamentals of Planning
This module teaches participants the principles of effective planning.
Fundamentals of Manufacturing Control
This module details priority and capacity management through the use of material requirements planning.
Fundamentals of Operations Management
This module maps out the relationship between goods and services and the operation of the systems.

Benefits:
APICS - The Association for Operations Management is the global leader and premier source of the body of knowledge in operations management, including; production, inventory, supply chain, materials management, purchasing, and logistics.
Since 1957, individuals and companies have relied on APICS for its superior training, internationally recognized certifications, comprehensive resources, and worldwide network of accomplished industry professionals.

Intended Audience:
Front line and management staff who desire to understand the body of knowledge in the following areas: operations management, including; production, inventory, supply chain, materials management, purchasing, and logistics.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA, and Veteran funded students supported.

PDUs/Educational Hours
21

APICS - Enterprise Resource Planning

Course Description:

This course will introduce students to the benefits of implementing Enterprise Resource Planning (ERP). Students will develop a business case to justify an ERP implementation.

Attendees will learn:
• Describe the concept of ERP and the ERP model.
• Explain how ERP is used to integrate business processes.
• Describe the elements of a value chain and how core processes relate.
• Identify the international issues that impact a worldwide implementation of ERP.
• Explain how key elements of organizational change management apply to an ERP implementation.
• Describe project organizational considerations; define the project management tools and resources needed to implement an ERP system.
• Describe how the knowledge management capability of an ERP system can be used to sustain competitive advantage.
Sessions will include:
1. Introduction to ERP and the Benefits of Implementation
2. Developing a Business Case to Justify an ERP Implementation
3. Business Process Alignment
4. The Value Chain Process
5. Technology and International Considerations in Implementing ERP
6. Change Management and ERP Implementations
7. Implementing ERP
8. Expanding on ERP

Benefits:
Students report that training classes hlep them feel more comfortable using ERP systems and helps reduce mistackes. As a result, systems run more smoothly. Devoting time to technology training in the short term can help ensure return on an ERP investment in the long term.

Intended Audience:
Professionals employed b organizations or government agencies considering or beginning an Enterprise Resource Planning implementation, ERP project managers, consultants employed as ERP integrators, professionals who desire employment in the ERP field..

PDUs/Educational Hours
21

Applied Six Sigma Black Belt

Course Description:

The Lean Six Sigma Applied Black Belt BLENDED learning course covers the knowledge needed to lead a Lean Six Sigma Black Belt process improvement project team or work with a Champion Team in identifying opportunities for improvement within an organization. The Applied course includes prework and in-class and post-class learning of the Six Sigma Body of Knowledge. Instructors take students through a Lean Six Sigma process improvement project utilizing the DMAIC roadmap, concepts and tools needed to lead successful black belt projects.

Attendees will learn:
•The Six Sigma Business Management methodology and the role of a Black Belt project leader
• To work within an organizational structure to help guide Six Sigma Champions in improvement opportunity identification and project selection
•To lead the Six Sigma process improvement team through the DMAIC methodology, tools, and concepts
•To plan and lead a Six Sigma pilot implementation and how to sustain the improvements over time
•The basic LEAN (Learn, Examine, Amend, Note) principles
•Team dynamics and situational leadership
•Project management principles
•Advanced Return on Investment analysis methods
•Statistical Analysis Tools

Included in this class:
•Project Pre-work Package
•In Class Project Application, Out of Class Project Homework
•Certification Exam on last day of class
•All class training materials, including the Indiana Quality Council CSSBB Primer which is widely considered as the best body of knowledge about Six Sigma that includes Project Management.
•8 mentoring sessions within 6 months of the last day of class (30 minutes each)
• Reimbursement for a one-year ASQ membership

Intended Audience
Professionals, managers, Six Sigma professionals, process improvement leaders, project managers, quality engineers, and supervisors should attend this course.
Anyone seeking to expand their job
possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

PDUs/Educational Hours
35

Learn Six Sigma in 3-Days and receive your Green Belt Certification

ISSSC’s 3-Day Applied Six Sigma Training for Green Belts will teach you what you need to know to get started with participating as a Six Sigma Green Belt on a process improvement project team and the skills to lead a Green Belt level process improvement project.

Our seasoned instructors, with real-world experience, teach more than just the theory.  They take students through a Six Sigma project process improvement project utilizing the DMAIC roadmap, concepts and tools needed to participate and lead successful green belt projects. 

Students will receive an introduction to the Applied Six Sigma Business Management methodology and the role of a Green Belt project team member and Green Belt level project leader.

·        DMAIC Process

• Project Management & Implementation
• Project Definition and Charter
• Descriptive Stats
• Discrete and Continuous Probability Distributions
• What the Customer Wants (Voice of the Customer)
• Quality Function Deployment and Process Map
• Introduction to Hypotheses Testing & Confidence Intervals
• Project Discussions
• Introduction to DOE and ANOVA
• Control Charts

Included in this class:

·        > Certification Exam on last day of class

·        > All class training materials, including the Indiana Quality Council book, which may be considered as the best BOK (Body of Knowledge) for Six Sigma that includes Project Management.

·        > 4 mentoring sessions^* within 6 months of the last day of class

Please bring a real-world project to class on the first day. This project concept is what you will work on during the course to apply the concepts of Six Sigma. The span of control of the concept should be in your area of responsibility in which you have intimate knowledge.

Intended Audience:
Quality professionals, managers, Six Sigma professionals, process improvement leaders, project managers, quality engineers, and supervisors should attend this Workshop. This is the only Applied Six Sigma certification in the world. Those desiring to take the Lean Six Sigma Black Belt course must take this class as a prerequisite. 

Educational Hours/PDUs
21

Cost
$3,099 

* 30 minutes each virtual mentoring session.

Click here for a pdf of the Green Belt Certification course outline

Applied Six Sigma Yellow Belt

Course Description:
The Lean Six Sigma Applied Yellow Belt course focuses on the key skills, tools, and processes of the Lean Six Sigma methodology while maintaining the Lean Six Sigma Body of Knowledge (BoK) in a BLENDED learning environment.
Students will have in class and self-directed learning as well as project work.

The skills learned will enable students to be a valuable Lean Six Sigma project team member and assist the Team Leader in all aspects of a Lean Six Sigma project. The course is organized following the DMAIC methodology, and introduces Lean and Statistics.

Attendees will learn:
Lean Six Sigma revolves around establishing procedures that streamline the project management and quality improvement processes to deliver nearly 100% excellence. It can be applied to manufacturing, service, and SDLC (Software Development Cycle).

By decreasing defects to only 3.4 defects per million, you can:

•Increase customer satisfaction
•Decrease company costs
•Increase your Return on Investment (ROI)

The average company runs at about 3.4 Sigma That equals about 97% quality; most would say that's pretty good. But what is the cost of 3.4 Sigma when you're talking about more than 500,000 wrong drug prescriptions a year? In this course we investigate the cost of poor quality so students can see for themselves.

Intended Audience

This course is for Team Members on Six Sigma projects and individuals wishing to start their Six Sigma training.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

PDUs/Educational Hours
13

Applied Six Sigma Black Belt

Course Description:

The Lean Six Sigma Applied Black Belt BLENDED learning course covers the knowledge needed to lead a Lean Six Sigma Black Belt process improvement project team or work with a Champion Team in identifying opportunities for improvement within an organization. The Applied course includes prework and in-class and post-class learning of the Six Sigma Body of Knowledge. Instructors take students through a Lean Six Sigma process improvement project utilizing the DMAIC roadmap, concepts and tools needed to lead successful black belt projects.

Attendees will learn:
•The Six Sigma Business Management methodology and the role of a Black Belt project leader
• To work within an organizational structure to help guide Six Sigma Champions in improvement opportunity identification and project selection
•To lead the Six Sigma process improvement team through the DMAIC methodology, tools, and concepts
•To plan and lead a Six Sigma pilot implementation and how to sustain the improvements over time
•The basic LEAN (Learn, Examine, Amend, Note) principles
•Team dynamics and situational leadership
•Project management principles
•Advanced Return on Investment analysis methods
•Statistical Analysis Tools

Included in this class:
•Project Pre-work Package
•In Class Project Application, Out of Class Project Homework
•Certification Exam on last day of class
•All class training materials, including the Indiana Quality Council CSSBB Primer which is widely considered as the best body of knowledge about Six Sigma that includes Project Management.
•8 mentoring sessions within 6 months of the last day of class (30 minutes each)
• Reimbursement for a one-year ASQ membership

Intended Audience
Professionals, managers, Six Sigma professionals, process improvement leaders, project managers, quality engineers, and supervisors should attend this course.
Anyone seeking to expand their job
possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

PDUs/Educational Hours
35

Business Analysis

Capitalize on ISSSC’s International Research Group and Certification Board for your Business Analyst Certification

Course Description:
The Business Analysis Certification Program is a practical course that will focus on “what does” and “what does not” work in today’s challenging, changing, and competitive environment. The program will provide the very latest Business Analysis Tools, Techniques, and Technology. It will show how successful companies are developed, highlight trends over the last 8 years, and illustrate the impact the current economic depression is having on the way business is conducted.

Attendees will learn:

Strategic Analysis Process Analysis
Software Analysis Customer Analysis
Project Analysis Data Analysis
Requirement Analysis Architecture Analysis
Quality Analysis Testing Analysis
Metrics Analysis Web Analysis
Innovation Analysis Presentation Analysis
Business Intelligence Analysis

Intended Audience: Any company wishing to improve overall efficiency, effectiveness, and profitability. Professionals seeking career advancement, Contributors wishing to change careers, Project Managers and Team Leaders, College Students and/or Graduate Students, Clients, Users, Outsourcing Partners, Technical Analysts, System Developers, IT Managers, SW Personnel, Consultants, Subject Matter Experts, Quality & Testing Professionals, Military Personnel, Veterans.

Educational Hours/PDUs
30

Cost: $4,200

Process Improvement Champion

1 Day Course with Lunch

Attendees will:

 Gain a working knowledge of Lean Six Sigma
 Evaluate the role of a Champion
 Learn how to harness the power of your employees ideas
 Understand the types of waste in your organization
 Support the effort of Improvement via Focused Process Improvement With Results
 Follow the “Five Easy Steps Toward Champion Success”
 Overcome Change Resistance
 Value Creation with Customers
 Understand Process Value (and the value of process)
 Learn Deployment objectives:

• Enhance Communications
• Improve Effectiveness
• Reduce Wait Times
• Augment Safety
• Elevate Inefficiencies
• Reduce Errors
• Improve Client Performance
• Focus on Client Concerns
• Identify & Mitigate Risks
• Act on Complaints

Classic Six Sigma Black Belt

Course Description:
This course focuses on the key skills, tools, and processes of the Lean Six Sigma methodology while maintaining the Lean Six Sigma Body of Knowledge (BoK) in a fully lead instructor learning environment. Students will have in class as well as project work.

Attendees will learn:
Instructors take students through a Lean Six Sigma process improvement project utilizing the DMAIC roadmap, concepts and tools needed to lead successful black belt projects.
Students will learn:
•The Six Sigma Business Management methodology and the role of a Black Belt project leader
• To work within an organizational structure to help guide Six Sigma Champions in improvement opportunity identification and project selection
•To lead the Six Sigma process improvement team through the DMAIC methodology, tools, and concepts
•To plan and lead a Six Sigma pilot implementation and how to sustain the improvements over time
•The basic LEAN (Learn, Examine, Amend, Note) principles
•Team dynamics and situational leadership
•Project management principles
•Advanced Return on Investment analysis methods
•Statistical Analysis Tools

Included in this class:
•Project Pre-work Package
•In Class Project Application, Out of Class Project Homework
•Certification Exam on last day of class
•All class training materials, including the Indiana Quality Council CSSBB Primer which is widely considered as the best body of knowledge about Six Sigma that includes Project Management.
•8 mentoring sessions within 6 months of the last day of class (30 minutes each)
•Reimbursement for a one-year ASQ membership

Pre requisite - Students must complete the 1-week Classic Green Belt course prior to taking this course.

Intended Audience
Professionals, manager, Six Sigma professionals, process improvement leaders, project managers, quality engineers,, and supervisors should attend this Workshop.
Anyone seeking to expand their job
possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

PDUs/Educational Hours
64

Insights into Leadership!

Understanding Differences - The Basis of Business Relationships

Each person in every organization is unique. They bring different styles, needs and expectations. In these differences are great strengths. The Insights journey is one of understanding these differences. Understanding more about self, about others, and how to combine those strengths and build upon them to ensure you achieve your aims.

Insights Discovery into Personal Effectiveness is the core program of the Insights Learning & Development System ®. Insights Discovery reports are written and presented in a practical and easily understood way. The reports not only provide individual feedback and personal growth, but also collectively give insights into team and organizational strengths and weaknesses.

Fast-paced, interactive and fun, Insights workshops are effective, involving, and practical. The Insights workshop is consistent with the following objectives:

Understand Self
To develop an understanding of self and how you may be seen by others, including your colleagues. To recognize your strengths and weaknesses and appreciate your potential areas for development.

Understand Others
To recognize the behavioral styles of others and learn how to respond effectively to their needs in order to motivate, manage, and lead more effectively.

Adapt and Connect
Understand the 5 key accountabilities to becoming an effective leader and develop usable Interpersonal Strategies

Introduction to Project & Process Management

Introduction to Project Management

Project management skills have become a recognized and valuable asset in today’s business environment. Although no one can learn project management in a day, this workshop will introduce you to the standards, tools, and techniques of successful project management. It will highlight key project management principles including: Scope Planning, the Work Breakdown Structure, Activity Sequencing, Schedule Development, Budget Creation and Control, Quality Principles, and Risk Management.

The course will also briefly address the “soft skills” of a successful project manager: the roles of project participants; how to identify and manage to the variables or constraints in your organization; and the importance of developing and using a communication plan to keep project stakeholders informed and engaged. The Project Management Institute’s (PMI®) terminology and processes & knowledge areas are covered in consistency with “A Guide to the Project Management Body of Knowledge (PMBOK Guide®).”

Lean Six Sigma Yellow Belt
Course Description:
This course focuses on the key skills, tools and processes of the Lean Six Sigma methodology while maintaining the Lean Six Sigma Body of Knowledge (BoK) in a fully instructor lead learning environment.

Attendees will learn:
The skills learned will enable the student to be a valuable Lean Six Sigma project team member and assist the Team Leader in all aspects of a Lean Six Sigma project. This course is organized following the DMAIC methodology, and introduces Lean and Statistics.

Benefits:
Lean Six Sigma revolves around setting procedures that streamline project management and quality improvement processes to deliver nearly 100% excellence. It can be applied to manufacturing, service, and SDLC (Software Development Cycle).

•Increase customer satisfaction
•Decrease company costs
•Increase your Return on Investment (ROI)

The average company runs at about 3.4 Sigma That equals about 97% quality; most would say that's pretty good. But what is the cost of 3.4 Sigma when you're talking about more than 500,000 wrong drug prescriptions a year? In this course we investigate the cost of poor quality so students can see for themselves.

Intended Audience:
Any Management-level person, Manufacturing, Engineering, Operations or Quality professional challenged to improve their business unit.
Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

Cost

Looking for an Introduction to the Standards, Tools, and Techniques of Successful Project Management?

The Six Sigma White Belt course can help improve customer satisfaction & retention while increasing the ROI!

Interested in understanding what all the Six Sigma buzz is about?

Would you like to discover if there’s a way your company can increase quality, customer satisfaction and the bottom line?

Six Sigma may be the right solution. Our Six Sigma Introductory White Belt series is for those who want an overview of Six Sigma, Quality Process Management and Lean. In this 3-hour course, you will learn about Six Sigma, the methodology overview including DMAIC, and DFSS. You will get an introduction to the roles and responsibilities of Six Sigma leaders, the LEAN Principles and come away with the basic tools to get your company on track towards 99.9997% of excellence. 

Intended Audience: For executives, managers and project leaders who want an overview of Six Sigma and how it benefits a company. Additionally, for team members in any organization who would like to understand why Six Sigma is being implemented and its benefits.

This course can help you understand where your company stands, and how to successfully achieve Six Sigma.

Course will cover:

Introduction to Quality and Quality Management What is Quality Management?
- What is Quality?
- History of Quality

Introduction to Six Sigma and Lean Methodologies
- What is Six Sigma?
- Anatomy of a Process
- Technical Definition of Six Sigma
- DFSS & DMAIC
- The Six Sigma Roadmap
- What is Lean?
- The 5 Principles of Lean
- Six Sigma and Lean

Overview of the Six Sigma Organization
- Six Sigma Project Team
- Key Elements of a Six Sigma Strategy
- Key Elements of Implementing Six Sigma within the Organization

Overview of Opportunity Identification and Process Improvement Identifying Opportunities
- Six Sigma Program & Project Alignment
- Process Improvement Projects

Educational Hours/PDUs
3

Time
3-hours

Cost: $99.00

The Six Sigma White Belt course can help improve customer satisfaction & retention while increasing the ROI!

Interested in understanding what all the Six Sigma buzz is about?

Would you like to discover if there’s a way your company can increase quality, customer satisfaction and the bottom line?

Six Sigma may be the right solution. Our Six Sigma Introductory White Belt series is for those who want an overview of Six Sigma, Quality Process Management and Lean. In this 3-hour course, you will learn about Six Sigma, the methodology overview including DMAIC, and DFSS. You will get an introduction to the roles and responsibilities of Six Sigma leaders, the LEAN Principles and come away with the basic tools to get your company on track towards 99.9997% of excellence. 

Intended Audience: For executives, managers and project leaders who want an overview of Six Sigma and how it benefits a company. Additionally, for team members in any organization who would like to understand why Six Sigma is being implemented and its benefits.

This course can help you understand where your company stands, and how to successfully achieve Six Sigma.

Course will cover:

Introduction to Quality and Quality Management What is Quality Management?
- What is Quality?
- History of Quality

Introduction to Six Sigma and Lean Methodologies
- What is Six Sigma?
- Anatomy of a Process
- Technical Definition of Six Sigma
- DFSS & DMAIC
- The Six Sigma Roadmap
- What is Lean?
- The 5 Principles of Lean
- Six Sigma and Lean

Overview of the Six Sigma Organization
- Six Sigma Project Team
- Key Elements of a Six Sigma Strategy
- Key Elements of Implementing Six Sigma within the Organization

Overview of Opportunity Identification and Process Improvement Identifying Opportunities
- Six Sigma Program & Project Alignment
- Process Improvement Projects

Educational Hours/PDUs
3

Time
3-hours

Cost: $99.00

Intoduction to Statistics

Course Description:
By evaluating data using proven statistical business tools and techniques, students learn to make effective, fact-based business decisions.

Attendees will learn:
• Z score
• Z value
• Central limit theorem
• Confidence interval
• Confounding factor
• Seven basic tools Review
• XbarR charts
• Calibration
• KPIs
• Matrix Diagrams
• Measure of Dispersion
• Measurement error
• Measurement systems analysis
• Prioritization matrices
• Process decision program charts
• Process performance matrix
• QFD (quality function deployment)
• Normal probability plots
• Control charts
• Null hypothesis
• Alternative Hypothesis
• Hypothesis testing
• Weibull Distribution
• Black Belt Problem-solving Tools
• Benchmarking
• Box plots
• Business Process Improvement (BPI)

Benefits:
This course helps sudents understand the statistical tools needed to provide high quality qualitative and quantitative statistical data for your Six Sigma projects.

Intended Audience:
Those interested in improving their decision-making process, including managers, project managers and business analysts. Experience with Excel at an introductory level is assumed. No prior knowledge of statistics or data analysis is required.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA, and Veteran funded students supported.

PDUs/Educational Hours
21

Half Day Training on ISO 14001:2004 - Environmental Management Systems (EMS)

With more and more organizations requiring ISO 14001:2004 EMS Certification, there is an increasing need for training in Environment Management System (EMS) awareness and implementation. This program will provide an overview of ISO 14001:2004 EMS, giving necessary inputs to participants enabling them to understand the requirements of the International standard and acquire skills to implement EMS in their organizations.

Intended Audience

Senior Managers / Executives, Management Representatives, Environment & Safety Managers, Consultants, and Functional Heads from Industry including; Administration Service Sectors, Educational Institutions, and Hospitality.

Educational Hours/PDUs
Please check with your professional organization for Professional Development Unit applicability

Cost
$69.00

Receive an introduction to the ISO standards

ISO recently released the latest revision:  ISO 9001 – 2000. This seminar will cover a general introduction to the ISO standard as well as quality management principles, the process approach, and assess its compatibility with other management systems.

ISO is an International Organization for Standardization and works with QMS - Quality Management System in forming a standard value chain from Supplier to Organization to Customer.

Adoption of a quality management system is a strategic decision of an organization. This standard can be used by internal and external parties and the quality management principles stated in ISO 9000 and ISO 9004 have been taken into consideration during the development of this standard.

Eight quality management principles have been identified that can be used by top management to lead the organization towards improved performance they are:

1. Customer focus
2. Leadership
3. Involvement of people
4. Process Approach
5. System approach to management
6. Continual Improvement
7. Factual approach to decision making
8. Mutually beneficial supplier relationships

This overview will also identify and discuss the Key Changes from the 2000 standards:

1. Customer Satisfaction must be measured
2. Outsourced processes
3. Process Management
4. Structure of a QMS
5. Customer Property
6. Internal Auditing
7. ISO 9001: 2000 is a process approach system

Intended Audience
Managers, customers, stakeholders, or anyone in an organization who needs to understand what is expected of them from an ISO perspective.  Professionals who would like to learn more about ISO standards, and how it applies to their business or department.

Educational Hours/PDUs
2.5

Cost
$49.00

Want to learn about ITIL and find our how ITIL certification can help your career?

Join us for this 3-hour seminar!

Summary:

ITIL (IT Infrastructure Library) is a public framework that describes Best Practice in IT service management. It provides a framework for the governance of IT, the ‘service wrap’, and focuses on the continual measurement and improvement of the quality of IT service delivered, from both a business and a customer perspective.
After this overview session, participants will gain a familiarity with:

• The core elements and terminology of ITIL v3
• The history of ITIL v3 and who governs the framework
• Key benefits of ITIL v3 and what challenges it aims to solve
• The roles and responsibility of ITIL v3
• The professional development options related to ITIL v3
• Where to find key sources of information related to ITIL v3

Cost
$49.00

Continual Service Improvement

Course Description:
In this course students will gain competency in the principles, processes, anctivities, and functions of Continual Service Improvement (CSI) as part of the ITIL Service Lifecycle. Students will understand the technology and implementation considerations for CSI, gain insight into the operational challenges, risks, and critical success factors of CSI, and achieve the ITIL v3 Continual Service Improvement certificate. Provides 3 credits toward MALC and Expert certifications.

Attendees will learn:
CSI principles: Understanding the why and how of:
• CSI processes
• CSI metods & techniques
• Organizing CSI functions
• Technology considerations
• Implementation considerations

Pre-requisites:
• The ITIL v3 Foundations certificate or the ITIL v2 Foundations + Bridge certificate (documentary evidence of this qualification and photo id must be demonstrated prior to exam)
• Familiarity with IT terminology

Intended Audience:
Individuals seeking knowledge and understanding of the CSI phase of the ITIL v3 Service Lifecycle and howits implementation enhances IT service provisions.

CTOs, CTOs, mangers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, It security managers, and ITSM trainers involved in design activities within the Service Lifecycle.

Individuals who need to gain credits toward teh ITIL Expert qualification.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA, and Veteran funded students supported.

Accredited ITIL® training is provided by THE ART OF SERVICE, an EXIN Accredited Training Organisation

PDUs/Educational Hours
28

Learn Best Practices for IT Service Management and obtain your ITIL V3 Foundations Certification!

ITIL (IT Infrastructure Library) provides a structure of processes and procedures for IT Service Management.  ITIL has become one of the most widely respected approach to IT Service Management in the world.

ITIL V3 Foundation course is a 3 day journey through the five stages of the ITIL V3 Service Lifecycle and exploring the practice of IT Service Management in preparation for
the ITIL Foundation Certification Exam.

ITIL V3 Service Lifecycle includes:

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

For each lifecycle phase associated objectives, processes, functions, activities and business value will be studied. The course will also discuss the concepts, characteristics and associated terminology relating to IT Service Management as a practice.

The course includes:

• 3 days of instruction led by an accredited and experienced Service Management Professional.
• V3 ITIL Foundation Course Material
• V3 ITIL Foundation Pocket Guide
• Sample exams and exam Preparation Exercises
• ITIL Foundation Examination

Our instructor, Leanne Medlock, is a 20 year veteran of practical IT experience which allows participants a greater understanding of the realistic benefits your organization can realize. Medlock is accredited and hold numerous professional credentials including the distinguished “ITIL Expert” designation for ITIL V3.

Intended Audience 
IT managers, process improvement leaders, project managers, and IT team members.

Accredited ITIL® training is provided by THE ART OF SERVICE, an EXIN Accredited Training Organisation.

Educational Hours/PDUs
17

Cost
$1,459.00 

ITIL Operational Support and Analysis

Course Description:

This intensive interactive course immerses learners in the practical aspects of the ITIL v3 Service Lifecylce and processes associated with the Operational Support and Analysis (OSA) of services and service delivery. This course uses an engaging, interactive, and flexible online approach to learning the core disciplines of the ITIL best practices and positions students to successfully complete the associated exam: the APMG/EXIN Intermediate Level Certificate Operational Support and Analysis.

Provides 4 credits toward the APMG/EXIN Intermediate level certification.

Attendees will learn:
• Service management as a practice, service operation principles, purposes, and objectives
• The important role of OSA in service provisions and understanding how the in-scope
• The activities, methods, and functions used in each of the OSA processes
• How to measure OSA performance
• The importance of IT security and how it supports OSA
• Understanding technology and implementation requirements for OSA
• The challenges, critical success factors, and risks associated with OSA
• Preparation for the exam

Intended Audience
IT managers, process improvement leaders, project managers, and IT team members preparing for the core disciplines of teh ITIL best practice and to complete the associated exam: the APMG/EXIN Intermediate Level Certificate - Operational Support and Analysis.
Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

Accredited ITIL® training is provided by THE ART OF SERVICE, an EXIN Accredited Training Organisation.

PDUs/Educational Hours
28

ITIL Planning, Protection, and Optimization

Course Description:

This intensive interactive course immerses learners in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with Planning, Protection, and Optimization, which ensures IT departments can cost-effectively manage customer demand, availability, and capacity while mitigating risk.

Provides 4 credits toward the APMG/EXIN Intermediate level certification.

Attendees will learn:
The main focus of this course is on the PPO process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment.

This course is designed using an engaging, interactive, and flexible online approach to learning the core disciplines of the ITIL best practices and positions the student to successfully complete the associated exam: the APMG/EXIN Intermediate Level Certificate PPO

Intended Audience
IT managers, process improvement leaders, project managers, and IT team members preparing for the core disciplines of the ITIL best practice and to complete the associated exam: the APMG/EXIN Intermediate Level Certificate - Operational Support and Analysis.
Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

Accredited ITIL® training is provided by THE ART OF SERVICE, an EXIN Accredited Training Organisation.

PDUs/Educational Hours
28

ITIL Release, Control, and Validation

Course Description:

This intensive interactive course immerses learners in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with Release, Control, and Validation (RCV) of services and service delivery.

This program is part of the Intermediate Capability Stream and focuses on the processes across the Service Lifecycle pertaining to the capability of RCV management.

Attendees will learn:
By the end of this course students will gain competencies in:

• Understanding service management as a practice, service operation principles, purposes and objectives
• Knowing the important role of RCV in service provision and understanding of how the in-scope processes interact with other Service Lifecycle processes
• The activities, methods, and functions used in each of the RCV processes.
• The application of RCV processes, activities, and functions used in each of the RCV processes
• How to measure RCV performance
• An in-depth understanding of change management, evaluation, release and deployment, and request fulfillment processes
• The roles and responsibilities within these processes and the activities for supporting the Service Management Lifecycle.
• Technology and implementation considerations surrounding RCV
• Challenges, critical success factors, and risks associated with this module
• Preparation for the exam

Intended Audience
CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers and ITSM trainers involved in design activities within the Service Lifecycle. Individuals who need to gain credits toward the ITIL Expert qualification.
Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

Accredited ITIL® training is provided by THE ART OF SERVICE, an EXIN Accredited Training Organisation.

PDUs/Educational Hours
28

ITIL - Service Design

Course Description:

ITIL Service Design best practices enable IT departments to design services and govern practices, policies, and procedures that facilitate the introduction of services into a live environment, thereby ensuring quality service delivery, customer satisfaction and cost-effective service provisions.

In this course, you learn how to plan, implement, and optimize the Service Design processes and gain the skills required to take the ITIL Intermediate Qualifications: Service Design Certification Exam.

Provides 3 credits toward the Managing Across the Lifecycle certification.

Attendees will learn:
This course will provide students with in-depth knowledge of the Service Design processes. Topics will include:

• Key Service Design principles
• Five aspects of Service Design
• Four Ps of design; people, products, processes, partners
• Primary activities of Service Design
• Analyzing business requirements
• Achieving balance between design and existing strategies
• Service Design processes
• Service Catalog Management (SCM)
• Service level Management (SLM)
• Capacity management
• Availability management
• IT service continuity management
• Service Design and technology
• Technology-related activities
• Organizing Service Design
• Implementation challenges and risks

*Pre-course reading required.

Intended Audience:
Individuals seeking knowledge and understanding of the Service Design phase of the ITIL v3 Service Lifecycle, and how its implementation enhances IT service provision.

CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers, and ITSM trainers involved in design activities within the Service Lifecycle. Individuals who need to gain credits towards the ITIL Expert qualification.

Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated Workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

Accredited ITIL® training is provided by THE ART OF SERVICE, an EXIN Accredited Training Organisation.

PDUs/Educational Hours
28

Lean Gold Practitioner Certification

Focus on what's valuable to the customer and what they will pay!

LEAN (Learn, Examine, Amend, Note) is a systematic, continuous improvement approach which drives value to the customer through flow improvement and by eliminated unnecessary or "non-value added" processes.

ISSSC's LEAN training and certification course focuses on process improvement and elimination of waste as the key attributes in streamlining operations and improving cash flow.

Lean training and certification will help your organization:

Lean Gold Practitioner with Value Stream Mapping

LEAN (Learn, Examine, Amend, Note) is a systematic, continuous improvement approach which drives value to the customer through flow improvement and by eliminated unnecessary or "non-value added" processes. ISSSC's LEAN training and certification course focuses on process improvement and elimination of waste as the key attributes in streamlining operations and improving cash flow.

Lean training and certification will help your organization:

• Increase profits
  
• Reduce cycle time
  
• Increase capacity
  
• Increase productivity while improving quality

In only 3 days, our curriculum covers:

• 5S
  
• Kaizen
  
• 3P (Production Preparation Process)
  
• Cell Manufacturing
  
• Jidoka
  
• Lean Manufacturing
  
• Pull Manufacturing
  
• Mistake Proofing
  
• Quick Changeover
  
• TOC (Theory of Constraints)

Attendees will learn:
Value stream mapping is a lean manufacturing technique used to analyze the flow of materials and information currently required to bring a product or service to a consumer. The goal of value stream mapping is to:
- Determine the steps of a process
- Document the process
- Determine and eliminate wasted steps in the process by analyzing;
• Overproduction
• Excess inventory
• Defects
• Non-value added processing
• Waiting
• Underutilized people
• Excess motion
• Transportation
- Define the “new” state of the process that is customer focused, efficient and effective, reducing waste and excess costs.

Benefits:
The goal of Value Stream Mapping is to identify opportunities to eliminate or reduce waste in a process. Waste can be defined as anything that does not add value to the final product/service. Value Stream Mapping is a communications tool, but can also be used as a strategic planning tool and a change management tool.

Intended Audience:
Any Management-level person, Manufacturing, Engineering, Operations or Quality professional challenged to improve their business unit.
Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

Cost $3,298

Lean Innovation(TM) for Healthcare

Healthcare Excellence for the 21st Century and Beyond
An Employee Survival Guide for The New Age of Healthcare

Course Description:
Fact 1: The population of the United States is 300 million people and expected to double in the next 9 years.
Fact 2: The population of the world is expected to increase from 6 billion to 9 billion people by 2020.
Fact 3: The average life span of a new born girl is now higher than anytime in recorded history, increasing the lifetime worth of a patient.
Fact 4: There are about 8,000 Baby Boomers turning 65 every day and expected to live in either a hospice or managed care within the next 15 years
Fact 5: Legislation is changing the coverage of millions of people
Fact 6: The government is demanding an accounting of critical factors involving operations
Fact 7: If you have a career in health care or pharmaceuticals you cannot continue with: "Business as Usual"!

McNellis/Cox (c) copyright 2009 Lean Innovation - Healthcare for the 21st Century & Beyond

Attendees will learn:

• How to build the healthcare organizations of the future, master innovation tools and techniques, and take the operation to the next level of effectiveness based on what works.
  
• Students will learn how to apply proven Innovation tools to real job situations, enhance customer requirements up front, and totally integrate operations within the organization for optimum value.
  
• To achieve these goals, students will learn about Organization Analysis, the latest trends in Business Intelligence, as well as Customer and Client Relationship Analysis.
  
• There will be Real-time application of Innovation tools to job task that will show organizations more efficient, effective and profitable.

Want to learn how to ‘Lean’ your business or department so you can work more effectively instead of just more?

We have the tools and we will show you how! 

Summary:

Lean production is about eliminating waste in processes, not about eliminating people.  Lean production focuses on expanding capacity by reducing costs and shortening cycle times between order and ship date.  What is important to the customer is of paramount importance in Lean.
In our 3 hour seminar you will learn about:

• Lean in Manufacturing/Service/Transactional Business Models
• 5S & Visual Controls
• Kaizen
• JIT & Pull Manufacturing
• Mistake Proofing
• Quick Changeover (SMED)

Educational Hours/PDUs
3

Cost
$49.00

Lean Six Sigma Green Belt Certification with Simulation

Course Description:
The Lean Six Sigma Applied Green Belt portion of this seminar is an instructor lead learning course covering the knowledge needed to participate as a Lean Six Sigma Green Belt on a process improvement project team or to lead a Green Belt process improvement project. The simulation portion of the course is described below.

Attendees will learn:
Students receive an introduction to the Lean Six Sigma Business Management methodology and the role of a Green Belt project team member and Green Belt level project leader.
This course works through a Lean Six Sigma process improvement project utilizing the DMAIC roadmap, concepts, and tools needed to participate in and lead Green Belt projects.
Topics include:
-DMAIC Process -Descriptive Stats
-Project Discussions -Control Charts
-Project Management and Implementation
-Project Definition and Charter
-Discrete and Continuous Probability Distributions
-What the Customer Wants (Voice of the Customer)
-Quality Function Deployment and Process Map
-Introduction to Hypotheses Testing & Confidence Intervals
-Introduction to DOE and ANOVA

Included in this class:
-Certification Exam (on last day of class)
-All class training materials, including the Indiana Quality Council book, widely considered the best body of knowledge for Six Sigma.
-4 mentoring sessions within 6 months of the last day of class (30 minutes each)
- Reimbursement for a one-year ASQ membership
Students must bring a real-world project to class. This project concept is what students will work on during the course to apply the concepts of Six Sigma. The span of control of the concept should be in your area of responsibility in which you have intimate knowledge.

The Simulation:
Throughout the course students will participate in an interactive simulation to better understand the concepts of the Lean Six Sigma.  The focus of the interactive simulation is to learn the concepts and application of the Lean Six Sigma process improvement methodology.

The simulation will run at multiple times throughout the week.   Each time the simulation is exercised the team improves the process and achieves continuous improvement in the process and the results. This is designed to give participants hands on experience with the concepts of Lean Six Sigma so they leave the course with an excellent understanding of the methodology as well as how to apply it on the job.

Intended Audience
Professionals, managers, Six Sigma professionals, process improvement leaders, project managers, quality engineers, and supervisors should attend this Workshop.

Cost
$3,669

Half Day Training on OHSAS 18001:2007 - Occupational Health & Safety Management Systems (OHSMS)

Occupational Health & Safety of people are of prime importance to society in general, and to industries in particular. The ILO estimates that there are over 250 million work-related accidents which result in time-off occurrences every year. With more and more organizations reqiuring OHSAS 18001:2007 Certification, which are BSI standards, but accepted world-wide, there is need for training in Occupational Health & Safety Management System (OHSMS) awareness and implementation.

Intended Audience

Senior Managers / Executives, Management Representatives, Safety Managers, Consultants, and Functional Heads from Industry, Administration Service Sectors, Educational Institutions, and Hospitality Industry.

Educational Hours/PDUs
Please check with your professional organization for Professional Development Unit applicability

Cost
$69.00

Get ready for the PMP Exam!

ISSSC Exam Prep provides a framework to gain and execute the knowledge you need to elevate your career to the level required to be a successful Project Management Professional.

This class:
·   Fulfills the 35-hour PMI contact hour requirement
·   Provides the most comprehensive set of study tools available to date
·   Ensures attainment of required information to pass the PMP® Exam*

The course is intensive project management training with the most complete set of PMP® exam study tools currently available on the market. (See the registration list below for the class schedules available)

Discussion topics include:
The Five Process Groups of Project Management: Initiating, Planning, Executing, Monitoring and Controlling, and Closing,
The Nine Knowledge Areas of Project Management: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement, and
Two additional topics: Framework and Professional /Social Responsibility.

• ISSSC Certification Exam Manual
• Exam simulation questions
• Exam requirements documentation
• Multiple resource links to project management information
• PMP® Exam preparation references
• PMP® Exam quick reference formula guide
• PMBOK® Latest Edition Guide

If you have questions about the schedule, please contact the ISSSC office at 513-834-8332.

The Project Management Institute’s (PMI®) terminology and processes & knowledge areas are covered in consistency with “A Guide to the Project Management Body of Knowledge (PMBOK Guide®).”
 
Educational Hours/PDUs
35

Cost
$4,169.00

Process Improvement Non-Management

2 Day Course

Attendees will Learn:

This course teaches ways in which non-management employees can use Lean and Six Sigma principles to contribute to process improvement techniques used by service and manufacturing industries. The training is a combination of lecture, exercises, and discussions on how to use methods, such as LEAN and Six Sigma, on the front lines. LEAN (Learn, Examine, Amend, Note) is a systematic, continuous improvement approach which drives value to the customer through flow improvement and by eliminating unnecessary or "non-value added" processes. Six Sigma is a customer-focused, data-driven approach to problem solving and process improvement with the universal goal of 3.4 defects per million opportunities or 99.9997% excellence.

Contents:

Overview - Discussions:
Why process improvement on the front lines?
Is that management’s responsibility?
Course Sessions:
Understanding where you are now - value streams
Understanding and implementing organization techniques -5s
Quick solutions in existing processes - Kaizen
Eliminating waste through design - 3p
Effective facility layout - cell manufacturing and service
Building in quality inspections - Jidoka
Adding value and eliminating waste - The principles of Lean
Minimizing overhead - pull manufacturing
Eliminating errors - mistake proofing
Reducing setup time - quick changeover

Process Improvement Non-Management

2 Day Course

Attendees will Learn:

This course teaches ways in which non-management employees can use Lean and Six Sigma principles to contribute to process improvement techniques used by service and manufacturing industries. The training is a combination of lecture, exercises, and discussions on how to use methods, such as LEAN and Six Sigma, on the front lines. LEAN (Learn, Examine, Amend, Note) is a systematic, continuous improvement approach which drives value to the customer through flow improvement and by eliminating unnecessary or "non-value added" processes. Six Sigma is a customer-focused, data-driven approach to problem solving and process improvement with the universal goal of 3.4 defects per million opportunities or 99.9997% excellence.

Contents:

Overview - Discussions:
Why process improvement on the front lines?
Is that management’s responsibility?
Course Sessions:
Understanding where you are now - value streams
Understanding and implementing organization techniques -5s
Quick solutions in existing processes - Kaizen
Eliminating waste through design - 3p
Effective facility layout - cell manufacturing and service
Building in quality inspections - Jidoka
Adding value and eliminating waste - The principles of Lean
Minimizing overhead - pull manufacturing
Eliminating errors - mistake proofing
Reducing setup time - quick changeover

Receive an introduction to the standards, tools and techniques needed to become a successful Project Manager

Intended Audience
Managers, customers, stakeholders, or anyone in an organization who needs to understand what is expected of them as project participants.  Professionals who would like to learn more about good project planning, and how to balance scope, cost, time, and resources throughout a project’s life cycle.

Educational Hours/PDUs
2.5

Cost
$99.00

Strategic Leadership Techniques for Highly Performing Organizations

This C-level seminar will provide executives with a strategy to achieve the highest possible level of organizational success through strategic leadership awareness and the application of proven business methodologies.

Take Action...
...to guide your organization with performing strategy
Achieve More...
...with effective strategic leadership skills, by strategically designing your internal resources
Leverage Resources...
...to get the most out of your personnel investment
Champion your Vision...
...for the future with buy-in and enthusiasm from your entire organization.
Transform your Organization...
...into a highly performing organization

Gain insight and inspiration working with other highly successful executives.

This seminar is five days in class with an additional day (8 hours) for a personal on-site review and planning session at your organization. This review, with one or our Lean Six Sigma Master Black industry experts, will lay the ground work for identifying and implementing improvements and steps toward achieving peak performance.

Participants will learn:
• The framework for Highly Performing Organizations
• Lean & Six Sigma concepts & methodologies applied to strategic decisions and growth tactics
• Compelling vision and other CTS (critical to success) factors
• The Breakthrough Performance Model
• How to combine Breakthrough Performance with Continuous Improvement (BPCI)

Participants will apply these principles in 5 in-depth team exercises:
• Visionary Leadership (what it means & how to achieve it)
• Compelling Drivers (understanding your organizational triggers)
• Pervasive Communication (creating understanding & excitement for your vision)
• Continuous Improvement (measure, analyze, perfect)
• Sustained Execution (win in the long term)

Intended Audience: This strategic leadership program is designed for CEOs, COOs, CFOs, CIOs, Chairpersons, Executives, Presidents, Vice-Presidents, General Managers, Managing Partners, Principles and Owners.

Cost
$7,899

Save $2,000 by registering before March 7th!
Select the chapter code 'Early Bird' when registering and the seminar is yours for $5,899.

Register Now!

Supply Chain Management Overview ( 2-hour seminar)

This program covers the basic concept of managing the complete flow of materials from suppliers to customers

You will be introduced to five training modules:
1) Basics of Supply Chain Management 4) Master Planning of Resources
2) Detailed Scheduling and Planning 5) Execution and Control of Operations
3) Strategic Management of Resources

The Manufacturing, Service, and Transactional Business Model will be developed and explained in respect to:
• Product positioning (Quality vs Price).
• Looking at the breadth of product, price, quality, brand name/generic, packaging, etc.
• The syllabus will then go on to develop the business model to take account of the type of customers, market segments, sales and distribution channels, market share and profitability.

Having assessed the findings it will then be necessary to select the correct choice of in terms of the production/service environment: Make-to-Order, Make-to-Stock, Assemble-to-Order, or Engineer-to-order.
Important areas such as designing products and processes, managing material flow, providing customer service and support, production environment determinations, the product life cycle, processes and lay-outs, then the supply chain itself.
In order for all these requirements to come together this overview to look at the role of material management covering planning and control, physical supply and distribution, priority and capacity planning which requires demand change management techniques. Here an understanding of the characteristics of demand including sources of demand is studied.

Finally, this overview will cover four basic patterns along with forecasting then provide the master plan with priority planning, production planning, materials planning requirements and capacity management.

Cost
$49.00

Value Stream Mapping

Course Description:

This course will allow students to understand value based change, reducing waste and improving the overall bottom line. Value Stream Mapping is a visual tool to help personnel understand and streamline work processes using the tools and techniques of LEAN. Prerequisite - Lean Gold Practitioner Course or instructor approval.

Attendees will learn:
Value stream mapping is a lean manufacturing technique used to analyze the flow of materials and information currently required to bring a product or service to a consumer. The goal of value stream mapping is to:
- Determine the steps of a process
- Document the process
- Determine and eliminate wasted steps in the process by analyzing;
• Overproduction
• Excess inventory
• Defects
• Non-value added processing
• Waiting
• Underutilized people
• Excess motion
• Transportation
- Define the “new” state of the process that is customer focused, efficient and effective, reducing waste and excess costs.

Benefits:
The goal of Value Stream Mapping is to identify opportunities to eliminate or reduce waste in a process. Waste can be defined as anything that does not add value to the final product/service. Value Stream Mapping is a communications tool, but can also be used as a strategic planning tool and a change management tool.

Intended Audience:
Any Management-level person, Manufacturing, Engineering, Operations or Quality professional challenged to improve their business unit.
Anyone seeking to expand their job possibilities, job training, and professional development. Dislocated workers facing career changes, WIA, NEG, TAA and Veteran Funded students supported.

PDUs/Educational Hours
14

Click here for a pdf of the Simplistic Workout Initiatives course outline